Clinical Site Service Supervisor – LATAM

Shape your future with the freedom to work where you thrive! Join our client with this fully remote, clinical position.

R&D Partners is seeking a Clinical Site Service Supervisor – LATAM to lead and support a team in delivering exceptional clinical site services. This role involves managing daily operations, collaborating with various teams, and ensuring high performance and compliance with industry standards. You will play a key role in driving study results and enhancing the customer experience.

Applicants must have legal authorization to work in the United States.

Responsibilities:

• Oversee daily tasks and operations of the team.
• Recruit, onboard, and train new team members.
• Collaborate with staffing partners to address hiring needs.
• Stay informed about recruitment trends and technologies in the LATAM region.
• Set clear goals for the team and provide support to achieve them.
• Monitor performance metrics and provide coaching as needed.
• Organize and lead team meetings.
• Manage workload distribution and assess team utilization regularly.
• Address performance issues and provide constructive feedback.
• Communicate updates and escalations to leadership.
• Present weekly progress reports to sponsors.
• Act as a point of escalation for site-related issues.
• Build strong partnerships with sites, clients, and study teams.
• Ensure compliance with Good Clinical Practice (GCP) guidelines.
• Identify opportunities for process improvement and solve problems proactively.
• Review and understand study protocols.

Key Skills and Requirements:

• Strong leadership and people management skills.
• Professionalism and ability to work with diverse individuals.
• Proficiency in Microsoft Office tools (Word, Outlook, Teams, Excel).
• Ability to work independently and manage time effectively.
• Excellent organizational skills and attention to detail.
• Critical thinking and problem-solving abilities.
• Knowledge of clinical research and medical terminology.
• Familiarity with GCP and regulatory requirements in LATAM regions.
• Ability to work remotely with a proper home office setup.
• Fluency in Portuguese and Spanish; English proficiency is a plus.
• Bachelor’s degree in a science-related field or equivalent experience.

For more information, please contact Terrah-Leigh Pietersen.

If you are interested in applying to this exciting opportunity, then please click ‘Apply’ or to speak to one of our specialists visit the ‘Contact Us’ page.

R&D Partners is a leading life sciences recruiter focused on finding exceptional people and matching them with the finest positions across the globe. R&D Partners is acting as an Employment Agency in relation to this vacancy.

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