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When a long-standing client needed to urgently hire a QA Manager during the pandemic, time was scarce and internal resources were stretched. R&D Partners stepped in with a tailored, tech-enabled solution that delivered speed without sacrificing quality.
During the height of the global pandemic, a senior leader at a long-term client faced a critical challenge: hiring a QA Manager while managing remote team setup and ongoing project delivery. With limited time to review CVs or conduct interviews, the department was under pressure, and the vacancy was impacting productivity.
The role needed to be filled urgently, but traditional recruitment processes weren’t feasible given the time constraints.
We proposed a tailored recruitment process using our on-demand video interview platform, designed to reduce time spent hiring while maintaining a high-quality candidate experience.
After aligning on the job requirements and interview questions, we asked the hiring manager to record a short video introducing the company culture. This clip was shared with candidates to give them a real sense of the team and environment.
Three of our QA specialists worked in parallel: two tapped into our existing network, while one focused on headhunting new talent. Within days, we shortlisted ten candidates. After a collaborative review, six were selected for interview.
To ensure consistency, one consultant conducted all six video interviews in a single day. We then shared the top three candidates via our platform, allowing the client to review them at their convenience.
The client conducted two final interviews over the weekend and extended an offer shortly after. Within ten business days of the initial briefing, the role was filled—and the new hire started just one week after contract acceptance.
Since then, R&D Partners has become the company’s go-to partner for QA recruitment and is now exploring how our video interview solution can support other departments.
When time is tight and quality matters, the right recruitment partner makes all the difference. If you’re looking to streamline your hiring process without sacrificing results, get in touch to see how we can help.
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