Service Demand Associate

Join a leading biotech team as a Service Demand Associate driving seamless service delivery through smart demand planning and resource coordination.

R&D Partners is seeking a Service Demand Associate to join our client’s team within the biotechnology industry. This role focuses on demand planning, resource allocation, and supply-demand management in a fast-paced environment.

Please note that to be considered for this role you must have the right to work in this location.

Responsibilities:

• Monitor demand and supply of service activities using digital tools and systems.
• Address supply-demand imbalances by collaborating with cross-functional stakeholders.
• Support weekly Demand-Supply balance meetings with insights for decision-making.
• Ensure data accuracy and efficiency in inventory management processes.
• Develop communication and engagement strategies within the TS organization.
• Manage short-term demand planning, including day-to-day resource allocation and customer updates.
• Assist in mid-to-long-term demand planning, supporting proactive service activities and capacity forecasting.
• Maintain inventory management systems to ensure optimal stock levels and adherence to ordering guidelines.

Key Skills and Requirements:

• A-level educated or equivalent, with minimum 5 GCSEs (grades A-C in English Language, English Literature, and Mathematics).
• Previous experience in demand planning functions is desirable.
• Proficiency in CRM systems and data analysis for decision-making.
• Proven ability to manage multiple requests and conflicting priorities in a fast-paced environment.
• Strong communication skills and stakeholder management at all levels.
• Experience in technology-led environments, ideally within healthcare.

For more information, please contact Grant Van Schalkwyk.

If you are interested in applying to this exciting opportunity, then please click ‘Apply’ or to speak to one of our specialists visit the ‘Contact Us’ page.

R&D Partners is a leading life sciences recruiter focused on finding exceptional people and matching them with the finest positions across the globe. R&D Partners is acting as an Employment Agency in relation to this vacancy.

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